Operations Control

Review KYC, approve funding, record disbursal, close settlements, and keep customer and field journeys aligned.

Every BC Banking outlet on the register, with its pin code and bank status
Approve or reject new partner requests, and check their documents
Export the active partner list for the bank

Operations TeamCases & gold loans Merchant PartnerStaff view of partners

Staff login

Mobile number Password OTP

This panel is for OnnTime staff.
BC Banking partners sign in at onntime.in/app/partner.

Signing in takes you straight to the Partners register. The register OnnTime keeps for the bank — every outlet, its pin code and what the bank reports back.

Staff Role

Cases

Analytics & Reports

Live snapshot across cases. Updates when you press Refresh.

Pipeline funnel

Journey mix

Officer workload (active cases)

Case buckets

Customers

Registered customers for follow-up, feedback outreach, and support. Updates when you press Refresh.

Select a customer Contact details and case history will appear here.

Employees

Create staff, assign roles, and disable employee access from one place.

Roles

Create role profiles and choose the permissions attached to each role.

Create role

Role code can be edited before saving.

Role label Role code

Permissions

Relationship Officer Targets & Incentives

Set each Relationship Officer's monthly gold-loan target and custom incentive slabs. Attainment updates from live case data.

Month

Select a Relationship Officer Pick a Relationship Officer to set their monthly target and incentive slabs.

Reports

Financial & case reports across any time frame. Pick a period, figure and chart type, then export.

From To Figure Chart Lender Graph in export

Report

Case pipeline (current)

Detail table

By lender — gold-loan value transferred

Select an appointment to view the full application and start the video call.

BC Banking Partners

The register we keep for the bank. Approve outlets, record what the bank reports back, and export the active list.

Where

Export

Select a partner Outlet details, documents and the approval decision appear here.

Queries

Every question from onntime.in and the Partner Portal, in one thread each.

Select a query The full conversation, status and reply box appear here.

Information / Broadcasts

Send information to all Relationship Officers or a selected group. They see it in the app's Information tab.

Compose

Sent information Your recent broadcasts appear here with read counts.